Contact Us

General Information

General inquiries should be directed to 415-353-1667. As it is very disruptive to our workflow, please refrain from directly calling testing sections unless there is urgent clinical need.  Test results are released to APeX as soon as they are completed and APeX maintains historical results going back to 1997.  Therefore, please check APeX before calling the laboratory for test results.

Clinical Consultations

Questions and/or concerns about appropriate test ordering, result interpretation, result validity, or any other laboratory issue should be directed to the appropriate Laboratory Medicine Resident or Medical Director (see below).

Urgent Technical Issues

If there are urgent clinical concerns about a specific test or patient sample, please contact the appropriate testing section (see below).

Feedback and Complaints

UCSF staff should utilize the incident reporting system to communicate problems and/or concerns.

Non-UCSF providers and patients can send feedback and/or complaints directly to the Senior Medical Director of the Clinical Labs or by calling the lab at 415-353-1667. When submitting feedback/complaints, please include as much detail as possible, so that we can appropriately follow up in a timely manner.

CLIA Complaint Brochure

Clinical Laboratories Directory

Senior Leadership

Senior Medical Director

Ed Thornborrow

476-7888

Administrative Director

Joanne Wong

353-1485

Medical Director, Parnassus

Parul Bhargava

502-3960

Medical Director, Mission Bay

Kristie White

514-2016

Medical Director, China Basin

Bill Karlon

353-4721

Medical Director, Mt Zion and POCT

Anne Deucher

514-6552

Site Manager, Parnassus

Joanne Wong

353-1485

 

Site Manager, Mission Bay

Josh Nguyen

353-4723

 

Site Manager, China Basin

Irene Lee

353-1514

 

Site Manager, Mt Zion

Joanne Wong

353-1485

 

Administrative Manager

Terrina Yamamoto

514-8765

 

 

Clinical Consultants

Transfusion Medicine

Ashok Nambiar

353-1311

 

 

Elena Nedelcu

502-3768

 

 

Sara Bakhtary

514-2018

 

 

Morvarid Moayeri

 

353-1671

Chemistry, Parnassus and China Basin

Theodore Kurtz

353-1979

Chemistry, Mission Bay and Mt Zion

Deborah French

514-6627

Hematology, Parnassus

Scott Kogan

514-1590

 

Hematology, Mission Bay

Linlin Wang

502-4485

 

Hematopathology

Sonam Prakash

353-1094

 

 

Yi Xie

476-3930

 

 

Karthik Ganapathi

353-8117

 

Adult Bone Marrow Transplant

Andrew Leavitt

514-3432

Immunology

Bill Karlon

353-4721

 

Microbiology

Steve Miller

353-9630

 

 

Charles Chiu

514-8219

 

Cytogenetics

Jingwei Yu

353-4809

 

 

Zhongxia Qi

514-6831

 

 

Arun Wiita

514-6238

 

Molecular Diagnostics

Farid Chehab

353-4725

 

 

Laboratory Medicine Residents

Section

Phone

Pager

 

Transfusion Medicine

353-1721

443-8296

 

Chemistry

353-1438

443-3638

 

Flow Cytometry/Immunology

353-1438

443-2821

 

Molecular/Cytogenetics

353-1469

443-3654

 

Hematology

353-1614

443-3625

 

Bone Marrow

353-1343

443-3518

 

On-call (after 1700 hrs)

353-1667

Call 353-1667 and ask for on-call resident

 

Laboratory Sections

Blood Bank

 

 

Parnassus

353-1313

 

Mission Bay

476-1404

 

Mt Zion

885-7791

 

Chemistry

 

 

Parnassus

353-1501

 

Mission Bay

476-0183

 

Mt Zion

885-3615

 

China Basin

353-4820

 

Hematology

 

 

Parnassus

353-1747

 

Mission Bay

476-1404

 

Mt Zion

885-7680

 

Hematopathology/Bone Marrow

353-1672

 

Adult Bone Marrow Transplant

353-1789

 

Immunology/Flow Cytometry

353-1712

 

Microbiology

353-1268

 

Cytogenetics

353-4844

 

Molecular Diagnostics

514-8488

 

Specimen Processing

 

 

Parnassus

353-1667

 

Mission Bay

476-0192

 

China Basin

353-4840

 

Mt Zion

885-7845

 

Send-outs

353-1349